Tenancy Services - Auckland

I knowvi personally have paid over and above legally required.
Apr 26th, 2023

Apr 20th, 2023

The service is pathetic. The landlord lodged a bond refund form a month ago, they are still keeping the money. They refuse to answer most of the questions and finally put me on hold for an indefinite time. However, through the non-direct questions, I managed to get from them, that they received the bond refund form. Unbelievably awful service and there are no options for what you can do with it as this is only the way you can lodge the bond.
Mar 10th, 2023

Just delt with a lady named Nadine, absolutely on point. Super helpful and knew all the facts. An absolute pleasure to deal with. 10/10 Today 01-11-22 was the second time I delt with Tenancy Services, I called a tad irate due to a landlord, a lady called Lita was extremely helpful and professional and had me smiling by the end of the conversation. The staff here are extremely well trained and very helpful! 10/10
Oct 11th, 2022

If you righteously have claims against Kainga Ora be prepared to be dehumanized by the adjudicator. We have today. Not all are the same though of course and wishing You the best of luck to come across a professional adjudicator. The Tenancy Services staff though and their advisors are the best down to earth people you can ever come across.
Mar 6th, 2022