Bay of Plenty Car Rental Agency

Perfection! So easy, from the shuttle pickup to shuttle drop off, we had the most perfect experience. The car was very clean, the staff were so fantastic and they got us ... more

Very good service!

Had to hire a car on short notice. It was nice and easy. I am so used to hidden charges with car rental that it was a pleasant surprise to see that there were none. Would ... more

Very easy for pick up and drop off

HIGHLY RECOMMEND RAD CAR HIRE ROTORUA!!! Great customer service No hidden costs Smooth and easy process We will absolutely use in the future and recommend to everyone :)

Excellent seamless experience

Great company. Great service

Was the cheapest and easiest to deal with . Unfortunately didn't end up using them due to weather cancelling our event. No questions asked or admin fees taken.

I use them quite often and find the service excellent. They have a wide range of modern vehicles to choose from.

Amazing experience, from start to finish, with a perfect car choice for my "hikoi of the Motu" ( journey of the Island) Thankyou Europcar for your awesome staff member Em ... more

I actually used Thrifty Car Retails which is a subsidiary of Hertz. The booking on line was straightforward, Car collection @ Napier was no problem & their pricing is ... more

Hertz is indicated to be open until 7:30. They closed before our transfer arrived. They left us out to dry. Terrible customer service. It ruined our activities for the ne ... more

Kasey, and the local team here in Mount Maunganui (Tauranga Airport Office) are top tier. They go over and above the call of duty, and when I was faced with a challenge t ... more

Continual answering of phone calls by answer machine. No action taken on messages left. Contradictory information given out between branches, not really interested

Great service, made everything incredibly easy! Highly recommend

It's OK.

Reasonably priced for top tier rental car agency, very helpful staff.

I prefer rite price rental. Cars are a little old

Very helpful ,had a vehicle I needed at a very competitive rate

For some reason this lists the downtown office and won't let me post this for the Airport branch which is the site I'm referring to. Despite a slight hickup with a bookin ... more

Prices are moderate but the car we got was a 2nd hand Japanese import with noisy suspension that told of 100000 more km than what was shown on the odometer. With faded he ... more

Clean and tidy cars grate service would definitely recommend

Excellent service..lovely friendly staff.

A HUGE thanks to Marie at Hertz Rotorua. I had a challenging situation with my rental agreement (from a different location) and Marie was able to manage and coordinate th ... more

Good service, reliable car, friendly staff.

Very helpful people, very much an in out situation where all others could not assist me with a one way rental, this rental company did. After delivery of the vehicle, the ... more

very bad service

I think the chaps there are doing a decent job. Due to multiple cancelled flights, i had to extend my car rental. All were done swiftly without fuss. Except for an incide ... more