NZ Post Shop Ferrymead

Rather unpleasant older lady at counter, midday, ...oh well.
Apr 25th, 2023

Apr 23rd, 2023

Apr 5th, 2023

On the 7th of December at around 3:44pm I went to the Ferrymead Postshop Christchurch to get a quote to send an item to Tauranga I had sold on Trade Me. Nic served me and after measuring and weighing the item quoted $17 which I was happy with I even wrote $17 on my parcel in pen. After I received payment from my purchaser for the item and freight, I returned the next day around the same time. Nic again stated $17 for regular post but when I got home, I noticed I had been charged the courier rate of $31.20 I returned to the Postshop on Friday morning the 9th of December and spoke to Nick about being charged the courier rate 0f $31.20 instead of the standard delivery rate of $17. Nik stated that he could do nothing about it as he no longer had the label and the parcel was already gone. I responded that its not my problem that I had been charged the wrong rate. Nic then stated that I had agreed to pay the amount when I used my credit card and that I would have seen it. I stated that I just paid it and then realised later that I was not wearing my prescription glasses so would not have seen it. At that point Keri who I think is the Manager interrupted in an angry tone I will pay the $14 dollars if it bloody well shuts up, youre moaning. I then replied to Keri if thats an appropriate why to speak to a customer? and left with the Sending with NZ Post Pamphlet about getting a refund from Nic.
Jan 6th, 2023

Dec 13th, 2022